Voice Agents

LeenOps voice agents handle spoken conversations for intake, qualification, support, and follow-up workflows.

Capabilities

• Browser conversation rooms using WebRTC.
• Phone call handling through supported telephony providers.
• Speech-to-text, LLM reasoning, RAG context, and text-to-speech.
• Conversation transcripts, analytics, and debrief emails.
• Agent bridge integrations to connect voice sessions to other LeenOps products.

Before launch

Voice is more sensitive than text chat. Test interruptions, silence, background noise, wrong numbers, and escalation behavior before using a voice agent with customers.