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Launch A Chatbot

Take a website chatbot from setup to live.

Verified implementation includes CXO dashboard pages, widget/API-key routes, /api/cxo/config, /api/cxo/chatbot, /api/cxo/history, /api/cxo/stream, and analytics routes. The current widget flow should use the API key only for the config handshake, then use the short-lived JWT token for messages.

  1. Create the workspace.
  2. Upload support documents and FAQs.
  3. Create a chatbot API key.
  4. Add allowed domains.
  5. Configure bot name, greeting, and color.
  6. Install the script tag.
  7. Test five launch questions.
  8. Monitor analytics for one week.