Troubleshooting
Chatbot Widget Problems
Fix chatbot install and response issues.
| Symptom | Fix |
|---|---|
| Bubble does not appear | Check script URL, API key, and browser console. |
| CORS error | Add the exact domain to the API key allowlist. |
| Bot answers vaguely | Add better knowledge-base documents and retest. |
| No response after message | Check chatbot runs, worker status, and history polling. |
| Wrong branding | Update widget config and clear site cache if needed. |